Personal data protection policy

The privacy of our customers is important to us. This is why, in accordance with the regulations in force on the protection of personal data, in particular the General Data Protection Regulations “GDPR”, we make every effort to apply the recommendations of the CNIL.

We process the data of our users, customers or prospects with the following characteristics:

Data collected

The personal data collected on this site are as follows:

Profile: subscription to the newsletter, any request via the contact form or by email as well as the reservation contract require you to provide several personal information, such as Name, First Name, Address, Date of Birth, Telephone Number, Email .
Cookies: Cookies are used as part of the use of the site. The user has the option to deactivate cookies upon first connection and then from their browser settings. Cookies are essential for the proper functioning of the site and allow the user to improve their browsing experience, to use certain sharing features on social networks and to have access to content and advertising based on their centers. interest. The user can modify their cookie preferences at any time by clicking on the “manage consent” link, present at the bottom of the page on the website.

Purpose of processing

The personal data collected from users aims to provide the site’s services, their improvement and the maintenance of a secure environment. More specifically, the uses are as follows:

– Access and use of the site by the user;
– Management of the operation and optimization of the site;
– Processing user requests by email or telephone and booking the stay;
– Verification, identification and authentication of data transmitted by the user;
– Implementation of user assistance;
– Prevention and detection of fraud, malware (“malicious software”) and management of security incidents;
– Management of possible disputes with users;
– Sending commercial and advertising information, based on user preferences.


Personal data is kept for a limited period which does not exceed the duration necessary for the purposes of the collection.

Legal basis

The legal basis chosen is listed below:
– Lead management: legitimate interest
– Registration and management of the newsletter: consent
– Analysis of purchasing behavior: legitimate interest
– Management of a stay (reservation, invoicing): necessary for the execution of a contract
– Customer satisfaction: legitimate interest

Sharing personal data with third parties

Personal data may be shared with third party companies in the following cases:

– When the user uses online reservation and payment services, for the implementation of these services, the site is in contact with external service providers, third-party banking and financial companies with which Camping Les Templiers has spent transactions. contracts;
– When the user publishes, in the free comment areas of the site, information accessible to the public;
– When the user authorizes a third party’s website to access their data;
– When the site uses the services of service providers to provide user assistance, advertising and payment services. These service providers have limited access to user data, as part of the performance of these services, and have a contractual obligation to use them in compliance with the provisions of the applicable regulations on the protection of personal data. staff ;
– If required by law, the site may transmit data to follow up on claims made against the site and to comply with administrative and legal procedures;
– If the site is involved in a merger, acquisition, transfer of assets or receivership procedure, it may be required to transfer or share all or part of its assets, including personal data. In this case, users would be informed, before personal data is transferred to a third party.

Transfer of personal data

The data collected on this site is not transmitted outside the European Union.

Security et confidentiality

The site implements organizational, technical, software and physical measures in terms of digital security to protect personal data against alteration, destruction and unauthorized access. However, it should be noted that the Internet is not a completely secure environment and the site cannot guarantee the security of the transmission or storage of information on the Internet.

Implementation of rights

Users have a number of rights under the law with regard to personal data. Further information and advice on these rights is available from the competent data protection authority (in France, the Commission Nationale Informatique et Libertés (CNIL:

1- The right to information – the user has the right to receive clear, transparent and easily understandable information on how we use their data, and on their rights. This is why we communicate this information through this privacy policy.

2- The right of access – the user has the right to obtain access to their information (if we process it), and to certain others (like those provided here). The aim is for them to be aware and to be able to verify that we are using their information in accordance with data protection laws.

3- The right to rectification – the user has the right to have their information corrected if it is inaccurate or incomplete.

4- The right to erasure – this right is also known as the “right to be forgotten” and, in simple terms, it allows you to request the erasure or deletion of personal data when there is no compelling reason for us to continue using them. This is not, however, a general right to erasure of data and there are exceptions.

5- The right to restriction of processing – the user has the right to “block” or delete any further use of their information. When processing is restricted, we may store them, but cannot continue to use them. We keep the list of people who have requested that the further use of their data be blocked, in order to ensure compliance with the restriction measure.

6- The right to data portability – the user has the right to obtain and reuse their personal data for their own needs and in other services. This allows them to be easily relocated, copied or transferred between our IT systems and third parties securely without affecting their ability to be used.

7- The right to object – the user has the right to object to certain types of processing, including processing for direct commercial purposes (which is only possible with their consent).

8- The right to submit a complaint – the user has the right to complain about the way in which we process or manage their personal data to the competent national authority in the matter (in France, the Commission Nationale Informatique and Liberties (CNIL:

9- The right to withdraw your consent – ​​if the user has given consent to the processing or use of their personal data, they can nevertheless withdraw it at any time. This includes the right to withdraw consent to the use of personal data for commercial purposes.

We respond to requests and provide information free of charge; however, we may charge a reasonable fee to cover our administrative costs in the event of a repeat request.

We may also have the right to refuse to comply with a request. We ask users to judge their request responsibly before submitting it. We will respond as soon as possible, generally within one month from the date of receipt; but if it takes longer to process the request, we will let you know.

To contact us about personal data protection:

By email to the following address:
By Mail: Camping Les Templiers, Quartier la Bourgade, 06450 Roquebillière.